Image Credit: AnnyksPhotography / Pixabay
Volvo has a sweet perk that extends well beyond their new car warranty and benefits even owners of Volvo classic cars. The car manufacturer has a Complimentary Tow for Life program. Drivers in the United States never have to worry about getting stranded. If their vehicle breaks down, Volvo will tow it to the closest dealership for free.
Complimentary Tow for Life Program
This benefit covers all vehicles, whether it is a modified car, or the vehicle is right off the assembly line. If your vintage car throws a gasket or has any other mechanical problems, Volvo will come to your rescue. Volvo’s free towing program isn’t limited to roadside assistance. They will even tow your antique car out of your garage.
Volva already offers free towing for its customers with vehicles under warranty. It’s part of the manufacturer’s roadside assistance program. When you take advantage of the Tow for Life program, your vehicle is towed to a Volvo dealership, regardless of warranty status.
Scott Doering, the Head of Customer Service for Volvo Car USA states,
A Commitment to All Volvo Owners
“Tow for Life ensures that in the event of a breakdown, help is on hand no matter the age of the vehicle. It’s a commitment to all our customers that cars will be taken to experts who use genuine Volvo parts and repair methods. This will get the customer back on the road faster and provide assurance that the repair was done right.”
Anyone considering the purchase of a classic Volvo will appreciate the program. If you already own a vintage Volvo, now you can drive it with added confidence. If something goes wrong, you don’t have to worry about getting roadside assistance. The Complimentary Tow for Life program will come to get the vehicle no matter where you are in the United States.
A Competitive Advantage
Volvo is using its newly expanded free towing service to entice new drivers. Knowing they have the safety net gives drivers more confidence in the car brand and manufacturer. Even after their new car warranty expires, they can still get a free tow to the dealership for repairs. It is also encouraging drivers to hang on to their older model vehicles.
The Fine Print
The Complimentary Tow for Life program does have some exceptions and terms. All vehicles, regardless of age, are automatically taken to the nearest Volvo dealership. Drivers cannot use the free towing service to take their cars to their favorite repair shop. It is only valid for recognized Volvo dealerships. The terms are simple, the vehicle must be a Volvo.
Owners of classic Volvos may run into some problems. Not all dealerships are equipped to work on vintage models. You will pay a fee if you have your car towed to another shop, but at least your vehicle isn’t sitting on the side of the road.
Easy to Use
Using Tow for Life is easy, and drivers have two options. They can call the Volvo Customer Care number at 1 (800) 550-5658 or download the app on their smartphones. The Volvo On-Call app tracks your location and automatically sends the roadside assistance team to your vehicle. It’s a handy tool to use when you aren’t sure of your location.
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